{"id":149325,"date":"2025-06-02T15:19:45","date_gmt":"2025-06-02T15:19:45","guid":{"rendered":"https:\/\/pizzatoday.com\/?post_type=topics&p=149325"},"modified":"2025-09-02T18:54:16","modified_gmt":"2025-09-02T18:54:16","slug":"the-pizza-tech-landscape","status":"publish","type":"post","link":"https:\/\/pizzatoday.com\/news\/the-pizza-tech-landscape\/149325\/","title":{"rendered":"The Pizza Tech Landscape"},"content":{"rendered":"

Making smart technology upgrades can level up your business<\/h2>\n

As I walked the show floor at Pizza Expo<\/a> in March, it was clear that pizza has gone high tech. While there were \u201coohs and ahhs\u201d over the latest robotic and AI technology, it was the integration of advanced technology in commonly used equipment, such as mixers, ovens, POS systems and even cheese graters and inventory systems that has captivated the independent pizzeria market.<\/p>\n

After 14 years of producing Pizza Expo and covering the pizzeria industry, I\u2019ve seen the immense evolution of technology, and it has grown at lightning speed in recent years. Emerging themes are taking enterprising pizzerias to the next level. Let\u2019s explore what\u2019s happening in the restaurant tech landscape.<\/p>\n

6 Technology Trends in the Pizza Restaurants<\/strong><\/h3>\n

1. Pizza kitchens are getting smarter. <\/b><\/h4>\n

Not just your kitchen staff, but the equipment itself is SMART. Integrated sensors and advanced tech now aid the function of equipment in today\u2019s kitchens. New technology in mixers adds more precision to measuring, time and temperature, as well as automated features. Even prep tables have become tech savvy with better temperature control and airflow.<\/p>\n

One of the biggest areas of advancement is in pizza ovens \u2013 from conveyor ovens and smart ovens to electric deck ovens and rotating pizza ovens. \u201cNow they\u2019re producing ovens that are able to tell you when there\u2019s a hot spot or cold spot in the oven,\u201d Alastair Hannmann says. He owns Pizza Buddha Consulting, where he works with pizzeria owners around the world on equipment upgrades.<\/p>\n

2. AI is powering everyday tech.<\/b><\/h4>\n

Artificial intelligence is being used in smart kitchens for inventory management, sales forecasting, ordering and marketing planning and execution.<\/p>\n

There is no doubt that AI has become a buzzword. Approach AI with caution, says Sri \u201cRaj\u201d Raju, founder and CEO of Houston, Texas-based tech consultancy Smartbridge. \u201cTake a step back and look at the big picture and see what exactly you are trying to do,\u201d he says. \u201cWhat do you need? And what is this AI doing? What is the true AI capability that they\u2019re talking about? They have to ask the question and try to understand how AI is either going to help \u2013 otherwise, you\u2019re paying a premium for something that says \u2018AI\u2019 when it may not even give you any added benefit.\u201d<\/p>\n

3. New tech is answering call for efficiency and labor savings. <\/b><\/h4>\n

Automation has filled the void restaurants have felt in the slowed labor market while adding efficiency and precision to daily tasks.<\/p>\n

Automation is being deployed in daily tasks such as dough making, food prep and inventory management. There is a cost for automation. Do your due diligence to evaluate if automation is a good fit. Discover more about kitchen automation.<\/a><\/p>\n

4. Getting and using real-time data and analytics has never been easier. <\/b><\/h4>\n

Collecting data from every source in a restaurant is one thing, but now the key is integration between the tech devices. IoT (Internet of Things) has been a game changer in interconnecting devices and data. POS systems have become especially savvy by integrating inventory and loyalty programs with sales analytics to give operators real-time data to make operational decisions.<\/p>\n

It\u2019s not enough for the tech to exist, it must integrate into existing systems. \u201cPart of long-term success is to make sure that that the systems behind the scenes that I use are all connected and not having to require manual interventions every step to be able to connect,\u201d Raju says.<\/p>\n

Hannmann says he sees this in pizzerias. \u201cThe advancements on point-of-sale systems on phone integration are huge to me,\u201d he says. \u201cI\u2019m really excited to see how that develops.\u201d<\/p>\n

5. Customer-centric tech enhances experience and loyalty.<\/b><\/h4>\n

AI-driven personalization tools, augmented reality food experiences, self-ordering systems, enhanced ordering platforms and others are helping restaurants get to know, understand and market to their customers. This area will continue to be at the forefront of restaurant tech growth.<\/p>\n

Raju contends that digital transformation starts with the customer. \u201cIt\u2019s really reimagining how you deliver exceptional experience to customers.\u201d Raju says. \u201cReimagine your brand, reimagine how your brand delivers exceptional experience to your customers, so that the customer feels, \u2018This is the brand I want to spend my money on.\u2019 \u2026 Part B of that is, then, how do I transform all my operations to be digitally savvy using digital technologies? Can I deliver that Amazon-like experience, simple ordering, great service.\u201d<\/p>\n

6. Lastly, don\u2019t just chase the next great tech gadget <\/b><\/h4>\n

It\u2019s easy for people to \u201cget enamored by cool stuff,\u201d Raju says. \u201cBut again, I\u2019m not diminishing AI and all those things. Yeah, they will play a big role, but it\u2019s still maturing. It\u2019s still early, so I would say don\u2019t get sucked up in \u2018that thing\u2019. You\u2019ll spend a lot of money and not that much return.\u201d Be strategic when you plan your tech stack<\/a>.<\/p>\n

Don\u2019t get lost in the weeds of the daily releases of new technology, Hannmann warns. \u201cThere is this sense of you can have too much tech to where it\u2019s overwhelming, like a million spreadsheets or a million devices, and I warn people about it,\u201d he says.<\/p>\n

Look at the big picture of how the new technology will not just impact your business but also the operation and ROI of your restaurant. \u201cIt\u2019s not just technology,\u201d Raju says. \u201cThe process is the important thing. How are the processes and then, how do I use technology to simplify the process by making the digital become digitally savvy? But then, to do all this, a lot of data, you have to understand the customer.\u201d<\/p>\n

Just like adding a new menu item, integrating new technology into your business requires planning and strategy. \u201cWhen you look at the tech \u2013 and let\u2019s use machinery, for example \u2013\u00a0 <\/span>that\u2019s the No. 1 easiest form of tech for an operator to get is to buy the machine and put it in place,\u201d Hannmann says. \u201cBut they don\u2019t realize cleaning procedures, breakdown, setup, safety hazards, so you have to develop an entire SOP.\u201d<\/p>\n

Don\u2019t forget about your contingency plan for outages or equipment failure.<\/p>\n

\u201cAs with everything tech, what happens when it goes down?\u201d Hannmann asks. \u201cWhat happens when you lose the internet?\u201d<\/p>\n

Denise Greer\u00a0<\/b>is Executive Editor at\u00a0Pizza Today.<\/i><\/span><\/p>\n

\n

\"JuneRead the June 2025 Issue of Pizza Today Magazine<\/h4>\n

This month, we focus on restaurant technology. See what\u2019s hot in tech trends this year. Explore kitchen automation that can save labor costs and improve quality. See how digital menu boards can help you stay on top of menu prices in a fluctuating economy. After a record-breaking Pizza Expo and International Pizza Challenge, we explore pizza trends from the world pizza competition. Find summer dessert inspiration. Discover how to take your side salads to entree status. Go to the June Issue.<\/a><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Making smart technology upgrades can level up your business As I walked the show floor at Pizza Expo in March, it was clear that pizza has gone high tech. While there were \u201coohs and ahhs\u201d over the latest robotic and AI technology, it was the integration of advanced technology in commonly used equipment, such as […]<\/p>\n","protected":false},"author":13,"featured_media":149327,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[3236],"tags":[3132,3128,3130,3131],"topic":[3254],"class_list":["post-149325","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-restaurant-ai","tag-restaurant-tech","tag-restaurant-technology","tag-tech-trends","topic-operations"],"acf":[],"yoast_head":"\nThe Pizza Tech Landscape - Pizza Today<\/title>\n<meta name=\"description\" content=\"Explore the latest in pizza technology from AI-powered tools to smart ovens. 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